Smart rental

Connect Access, Maintenance and Property Turnover

Rental performance turns on how quickly a unit is ready to let again, and how much of that process runs without someone physically handing over keys.

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The business problem

Turnover measured in weeks because of coordination, not work

A vacated unit waits for an inspection appointment, then for quotes, then for a contractor who needs someone to let them in, then for a final check. The physical work takes days; the coordination takes weeks. Meanwhile keys accumulate with people who no longer need them.

Turnover delayed by access coordinationInspections recorded on paper or in photos on a phoneContractors requiring someone present to admit themKeys held by parties no longer involved

The IntelliGrid approach

Digital access and structured turnover

Digital access removes the need to be present to admit anyone: inspectors, contractors and new tenants receive time-bound permissions. Inspections are structured with photographic evidence, and remedial work is raised and tracked from the inspection itself.

Time-bound digital access for every partyStructured inspections with photographic evidenceRemedial work raised directly from inspection findingsTurnover progress visible per unit

AI use cases

Recurring unit issues

Units generating repeated requests identified for deeper remedial work.

Turnover bottlenecks

Where time is actually lost between vacancy and re-let.

Consumption anomalies

Vacant units showing consumption that indicates a fault.

Sustainability opportunities

Vacant unit consumption

Energy and water use in empty units eliminated.

Efficient remediation

Replacement decisions favouring efficient fittings at turnover.

Portfolio benchmarking

Consumption compared across comparable units.

Challenges

What makes this environment demanding

Digital access

Entry for tenants, contractors and inspectors without physical keys.

Tenant requests

In-tenancy maintenance handled promptly and recorded.

Inspection

Move-in and move-out condition documented objectively.

Handover

Condition, meter readings and access transferred cleanly.

Maintenance

Remedial and preventive work across a distributed portfolio.

Contractor access

External trades admitted without a staff attendance.

Unit turnover

Time from vacancy to re-let readiness.

Portfolio visibility

Status across many units in many buildings.

Workflow

Unit turnover

STEP 1

Vacate

Tenancy ends; access revoked automatically.

STEP 2

Inspect

Structured inspection with photographic evidence.

STEP 3

Remediate

Work orders raised from findings and assigned.

STEP 4

Verify

Completion checked against the inspection record.

STEP 5

Re-let

New tenant issued digital access from the tenancy start.

Rental portfolio KPIs

Metrics reported by the platform. Values depend on your operation.

Turnover time

Vacancy to re-let readiness

In-tenancy response

Time to attend tenant requests

Remedial completion

Work closed against inspection findings

Vacant unit consumption

Energy and water in empty units

Business benefits

Turnover time reduced by removing access coordination Inspection evidence that withstands deposit disputes Contractors attending without staff presence No keys outstanding after a tenancy ends Portfolio-wide turnover status visible at a glance